Booking & CancellationsWed, 09/09/2015 - 13:22
In order to ensure fair provision of our services, it may be necessary to book classes or sessions for some facilities or activities. Bookings may be made over the telephone (with the exception of the After School Club) and will have to be paid for at the time of booking.
Sessions can be booked up to one month in advance with immediate payment.
- To cancel any class or beauty booking, notice of no less than 24 hours (48 hours for birthday parties) must be given to obtain a full refund.
- To cancel any Party booking, 48 hours notice must be given to obtain a full refund.
- To cancel any "hire" booking, at least one month prior to date of event to obtain a full refund.
DISCOUNT CARDS / MONTHLY PASSES:-
For the avoidance of doubt, Instructors - as well as specific classes - are subject to change
without notice. Such changes, as well as weather conditions, will NOT be considered reason for refund, extension or any other compensation.
AS PART OF AN ONGOING SERVICE EVALUATION WE ARE CONDUCTING A CUSTOMER SATISFACTION SURVEY OVER THE NEXT FEW WEEKS.
QUESTIONNAIRES WILL BE AVAILABLE AT THE MAIN AND HEALTH & WELLNESS RECEPTIONS, CHILDCARE FACILITY AND ON OUR WEBSITE (www.mlc-elgin.co.uk)
YOUR PARTICIPATION IN THIS SURVEY IS VERY IMPORTANT TO US TO ENSURE WE ARE PROVIDING THE BEST SERVICE THAT WE CAN.
SHOULD YOU REQUIRE THE QUESTIONNAIRE TO BE IN A DIFFERENT FORMAT PLEASE DO NOT HESITATE TO CONTACT US.
BEAUTY - MONTHLY OFFER:-
OCTOBER: HALF LEG, UNDER ARM & BIKINI WAX PACKAGE - ONLY £17.50 (SAVE £2.50)!
ICE RINK CLOSED - 24 OCTOBER
PLEASE NOTE, DUE TO A CURLING BONSPIEL, THE ICE RINK WILL BE CLOSED ON SATURDAY, 24 OCTOBER.
WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.